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Understanding the Non-profit program

FAQ: questions and answers

Who can subscribe to the Non-profit program?

The Non-profit program is reserved for non-profit organizations regularly registered in accordance with the current legislation established by the authorities from the country of their registered office. In Italy the established Authority is the Ministry of Economy and Finance and includes voluntary organizations, NGOs, recognized social promotion organizations, recognized foundations, and social co-operatives. For information about other countries, please contact us.

What do you need to subscribe?

To participate in the program a non-profit organization need to provide the documentation related to its legality according to the regulations in force in the country where the interested organization has its registered office. Italy: to non-profit organizations is required the certificate of registration at the unique registry of the non-profit organizations, to all other associations is required the submitted and stamped copy of the memorandum. All other countries: for more information, please contact us.

Subscribing to the program have any cost?

No. Subscription is free and will always be. It has no cost, nor an expiration date.

Is there a discount on purchases by non-profit organizations?

Yes. If you decide to purchase (but it is not required to participate in the Program) you'll always get a 40% discount.

It's true that non-profit organizations can get donations?

Yes it is. Every Bancomail customer can choose to donate 10% of its purchases to an association subscribed to the Program. To receive a donation, you only have to create a profile from your account.

How non-profit organizations can get support?

There are many ways to receive support through Bancomail:

Bancomail customers are choosing the organization by reading the information published on Bancomail's Non-profit public profile.

Organizations can send direct support invitations.

Organizations can publish a badge on their website to redirect users to their Bancomail Profile.

Bancomail regularly sends newsletters, dedicated to the organizations registered to promote the support.

Is there a commission on the donations received by organizations?

No, we do not apply commissions on donations. 10% of your supporters' purchases is entirely destined to you.

Why should customers choose to support an institution?

Bancomail customers support associations at zero costs. They will purchase at the same price as always and will choose to whom they want to donate 10% of their purchases. The donation is made by Neosoft Srl - Bancomail.

How is the donation credited?

After receiving the donation notification via email, the association can choose to receive the entire amount through bank transfer or to increase it by 15% for a discount coupon on Bancomail.

What is the Non-profit public profile and what does it looks like?

Your public profile is an area where you can promote your values. This area is visible to all our website visitors at Non-profit Organizations. Creating a Profile page does not only mean having a place where you can talk about your activities and the purpose of your association. The page does in fact contain a button through which Bancomail customers can choose to donate 10% of their purchases to the organization.

In your public profile you can insert the following information:

1

Name of the association or project.

2

Non-profit sector.

3

Association profile.

4

Headquarter.

5

Contact person name + email.

6

Telephone.

7

Banking Code.

8

Website and social network profiles link.

How you will help me spread the word and raise funds?

Periodically, we'll inform the interested companies in purchasing databases for email marketing, of the possibility to support the associations subscribed to the program.

Each email will include the promotion of three institutions and will be characterized by the commitment of an equal distribution of the resources among all the Associations subscribed to the Program.

We do not send emails without your consent.

Subscribe to non-profit program!

For other questions, email us or call at: Write us or call us: +39 010 8681372 +39 010 8446402

Policy on the processing of Bancomail customers and users data

Holder of data processing

Neosoft S.r.l. (P.IVA: 01288440991 - REA: GE 398030), based in Genoa, via Casaregis 30/13 - 16129 - Genoa

Telephone: +39 010 8681372 / +39 010 8446402

Fax: +39 010 8681383

Email: database@bancomail.com

Pec:bancomail@bancopec.com

Collected information

We collect information provided voluntarily from the moment you create your account, when you purchase products or services eg. company name, contact reference, address, email address and telephone number.

We also record information when you contact us by phone or chat, including requests for assistance or a quote and notes or details explaining what you have requested and how we have responded.

The failure of data provision will make it impossible for Neosoft to implement the contractual commitments or the user's request.

We also use cookies and similar technologies on our websites and mobile applications to collect information on interactions and usage. Consult the Cookie Policy for further details on the specific type of information we can collect and on your options regarding such data.

How do we use the collected information?

The data provided by the user are collected and processed for the following purposes:

Which subjects are authorized to process your data? Are your data shared with third parties?

The processing of the collected data is carried out by Neosoft's internal staff authorized to process it according to specific instructions given in compliance with current legislation.

Your data will never be transferred to third parties, nor entered in the Bancomail Database, unless they were spontaneously conferred on this website in the Be Part form (Support section) or acquired through other authorized sources, in any case prior communication.

However, it's possible that some of your data may be shared by us with trusted providers, needed to send on our behalf email communications and advertisements. We only share the minimum necessary information and it's not allowed to third parties to use your information for other purpose than those indicated in our Privacy Policy. In any case, the data will never be widespread.

How the data are stored and for how long?

The data are processed using computerized or automated tools, with logics strictly related to the aforesaid purposes for which the personal data were collected in order to guarantee their security, integrity, confidentiality and traceability.

The management and storage of personal data operate on servers located inside and outside the European Union owned and / or available to Neosoft and / or delegated third-party companies, duly appointed as data controllers. The transfer of data abroad to non-EU countries takes place in accordance with the GDPR provisions.

The data are stored for the necessary time to manage the purposes for which they are collected, in compliance with current regulations and legal obligations.

Exercise of rights on data processing

At any time (if there aren't law limitations) you can request the access to data, cancellation, modification or update of all the information collected by Neosoft, exercising the right to limit the processing and data portability, by sending an e-mail to database@bancomail.com or bancomail@bancopec.com.

Supply agreement

Between

The company Neosoft Srl (hereinafter referred to as Neosoft), incorporated under the laws of Italy, headquartered in Genoa, via Casaregis 30, registered with the Company Register of Genoa under no. 398030, Tax code and VAT ID no. 01288440991
- on the one part

AND

The enterprise, company, legal person as indicated in the data entered in the order from (hereinafter referred to as Customer)
- on the other part

Article 1 - Preamble

For the purposes of this agreement, the Customer hereby declares to be aware that:

a) Bancomail is a Neosoft business unit, as well as its websites bancomail.it, bancomail.com and related rights; The Bancomail brand and the website are entirely property of Neosoft.

b) for the purposes of this Agreement, any document, data, product, transaction -also via Internet - using Bancomail's name, trademark, logo or other similar material, are to be considered of exclusive relevance and liability of Neosoft, for which they constitute a valid equivalence in all respects without limitations or exclusions, except in the event of unlawful use by unauthorized third parties.

Article 2 - Purpose

The main purpose of this agreement is the trading (both on and off line) of company directories (hereinafter referred to as "Data"). Secondarily, the agreement regards software products and/or consulting services connected or related to the main purpose (hereinafter referred to as "Products"). As for that which is not specifically provided for in the following clauses, the provisions set forth in the Code of Civil Procedure concerning sale and purchase agreements (Articles 1470 and following of the Code of Civil Procedure) shall apply.

Article 3 - Purchaser qualification

The purchaser hereby declares that he/she is entering into this sale and purchase agreement for purposes exclusively connected to his/her activity as en entrepreneur or professional.

Article 4 - Payment terms and conditions

The price for the purchase of Data shall be paid as follows:

a) in case of on-line sale, in a single solution when the contract is completed by bank transfer, on-line credit card or credit card via telephone.

b) in case of off-line sale, otherwise, with an advanced bank transfer.

C) in case of different agreement, if validated by Neosoft's Management by written notification, with deferred methods that may vary according to the order features.

Article 5 - Warranty

a) the functionality of the email addresses related to the data under this contract. The warranty is valid for 60 (sixty) days of the receipt of the database and conditioned by the compliance of the terms on page: https://www.bancomail.com/en/support/warranties-terms

b) the lawfulness of Data collection processing.

c) any liability or warranty other than those provided for above is excluded, without prejudice to the limits referred to in Art. 1229 of the Code of Civil Procedure.

Article 6 - Delivery times

Delivery time can change due to the checks that Neosoft carries on after the purchase. Those checks are performed to ensure the validity of the Data provided to the Customer. Neosoft shall not be held accountable for any delay directly or indirectly caused by such checks; nevertheless any such delay is a binding part of this agreement. By signing this agreement, the Customer hereby gives its consent.

Article 7 - After-sale service

Should the Customer need to ask for a copy of the goods purchased, said copy shall be provided by Neosoft free of charge, provided that it is possible to do so in compliance with the provisions, otherwise an additional cost shall be established at the time of the request. The customer has the duty to keep Data and Products safe along with a safety backup.

Article 8 - Use of data. Liability

The use of the Data and/or Products of this agreement is limited only to the activities permitted by the current legislation, in particular by Law 675/96 and following amendments; leg. decree of December 28, 2001, no. 467; leg. decree of June 30, 2003, no. 196;

Should the Data be used for unlawful activities or in a way that is not compliant with the regulation, Neosoft reserves the right to take actions against the Customer and holds itself harmless from any liability towards third parties.

Article 9 - Payments delay

If, for any reason, the payment is not made within the established period (see Art. 4), Neosoft shall be entitled to late payment interests at the rate set in art. 5, D.lg. 9/10/2002, n. 231.

Article 10 - Obligation to hold harmless

The Customer undertakes to refund, indemnify and/or hold harmless Neosoft, as well as its employees, collaborators, and legal representatives in any capacity, in the event of claims and/or legal actions taken against Neosoft before any court due to an unlawful use of the Data or otherwise not complying with Bancomail Policies*.

Article 11 - Processing of personal data - Law no. 196/03

To the extent necessary, since under the current legislation the definition of “personal data” relates exclusively to natural persons, the Customer agrees that Neosoft Srl will provide for the data processing in accordance with current legislation and, as referred on the Privacy disclosure pursuant to Art 13 the of the Italian Privacy Code, with no need to acquire the Customers' express consent (in accordance with Art. 13 the Italian Privacy Code) because, inter alia, the treatment of such data is necessary to implement a contract, which Customer is a part of, exclusively to carry out the listed services, including fiscal and tax obligations and service communications. The data provision is mandatory to allow the fulfillment of the legal obligations. Neosoft authorizes the same treatment of its data by the Customer.

Article 12 - Claims

Upon receiving the Products and/or Data, the Customer shall immediately verify the conditions and conformity thereof. Any errors shall be reported to Neosoft within and not later than seven days of detecting them. The Customer shall agree any checks on complaints. To be more precise, Data must be provided in the same format used to deliver them and possibly reported on the same document the customer received from Neosoft.

Article 13 - Transferability

Neosoft can transfer to third parties all or part of the rights and obligations undertaken pursuant to this supply agreement. Neosoft reserves the right to verify the methods of transfer of the products and/or services to third parties and can stop it if necessary.

Article 14 - Applicable law. Competent court

This agreement is regulated by the laws of Italy. The Court of Genoa shall have exclusive jurisdiction over any disputes arising out of or in connection with the interpretation, implementation or resolution of this agreement.

Article 15 - Miscellaneous provisions

These provisions replace any previous agreement concerning the supply of data, products and services specified in the Purpose (see Art. 2 above) by Neosoft. Any change and/or integration to these provisions shall be registered in a written agreement signed by both parties.
* can be viewed at the web page: https://www.bancomail.com/en/resources/email-marketing-rules

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Bancomail Databases complies with GDPR!

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