B2B Email Database FAQ - Buying and Using Lists for Cold Outreach

Each Bancomail e-mail list is made up of the following fields:

* data of variable coverage percentage

What is meant by Specific Classifications?  Our sales agents can develop advanced profiling based on specific services or trails which are relevant to your marketing goals, sush as hotels stars range, restaurant cuisine style, e-commerce availability or other technologies used on their company website. Ask for a customised quote

See how a Bancomail database looks like

The database comes in XLS format or, if requested, in CSV format: it gives you full power to manipulate the data and can be imported into any sending platform.

Records are divided into columns for each category, so you can order them easily, finding quickly what are you looking for and import only the data you need.

As soon as the pre-supply checks have been made, your database is uploaded to your personal area: you'll get the download link into your email, along with the invoice and other useful resources for your Email Marketing Campaign.

Download a sample database and experience its full potential

When building your email marketing database you can combine as many filters as you like. Choose from categorical, geographical or dimensional criteria such as company form, turnover and employee ranges.

Dimensional filters and other advanced configurations (micro-categories, district and postcode, hotel star ranking, etc.) are not available for online purchasing, but can be quickly sorted out by a Bancomail sales representative: call us, pop up a chat or send us a free quote request.

Classification of the database for employees and turnover:

Our standard pricing is based on the size of the database you purchase, ranging from €0.39 to €0.04 + VAT per record. Need advanced segmentation or custom parameters? Request a quote, and we’ll tailor the perfect solution for your campaign.

For example, the supply of 1,000 standard records has a CPR of 0.27 for a total of 270.00 EUR + VAT.

Each Bancomail contact is checked at least once every 12 months and, regularly, in the 24 hours prior to supply. The percentage of monthly review is 15%.

An internal department carries out daily monitoring through software crosschecks to ensure the existence of the adresses (unknown user, not in DSN, etc.) and their functionality (over quota, spamcop, etc.).

Although the commitment to maintaining accurate the database, there is always a percentage of emails that not work: no marketing database is 100% accurate, but this doesn't mean that we want you to pay for non working addresses.

For this reason, for each one of your purchases is already available a special warranty that provides for the refund of the 'invalid' addresses through one of the following options: the chargeback of the spent amount, a coupon of the same amount increased by 30% or corresponding Registry Credits to be used on subsequent purchases through quotes.

Within 60 days from supply you can submit the list of the hard bounces directly from the Warranties section of your Reserved Area.
We commit ourselves to verify your reports within a maximum of 10 days, keeping you constantly updated on the progress of the process.

In addition to regular controls, we verify the email data before each delivery to ensure existence and functionality. This is why, according to database scope and verification test duration, the database set-up, which is carried out by a designated department, can take one to three working days. However, we normally only need 24 hours.

The Policy of Bounce Refund is valid for 60 days from the purchasing date and cover all permanent errors (non-existent or wrong DNS, general failure).

The refund warranty does not cover temporary/partial errors (e.g. over quota, spam filter), attributable to server destination filters (mail blocked, spam) or to the size and content of the message (message size, etc.).

To request a refund, proceed as follows:

Within 10 days Database department will check all reported email addresses and will confirm the amount of unsuitable and refundable data.

The warranty allows you to choose among these compensation options:

You can pay by bank transfer or credit card through the secure circuits Banca Sella and Paypal.
Considering the particularity of the product and its high reproducibility, deferred payment methods are allowed only after an assessment by the Sales Management.

Yes, with Bancomail you can increase your database without wasting money.

We match your database with ours, to avoid duplicates.

Get in touch with us for a free quote

No, Bancomail only provides B2B marketing databases containing companies and freelancers.

Today, the Bancomail Database contains more than 11,000,000 of records of companies, associations and freelancers.

It doesn't hold data relating to company roles. Given the transitory nature of these contacts and, particularly, the best practices of the Permission Marketing we consider it appropriate to use generic contacts, taking care to direct the message to the appropriate department using the subject field (eg "to the Purchasing Manager" - Sales etc. )

Inside the Database there are 2 cases/types of data:

All data types are collected, processed and transferred in compliance with the General Data Protection Regulation (GDPR) and national laws.

For more information click here

Whatever the origin and nature of the data, consent cannot be transferred. Anyone using a contact database obtained from third parties must therefore obtain consent to receive promotional communications directly from the recipient, where the law of the recipient's country requires it.

Collecting consent is the foundation of permission marketing: once it has been given, the conversation with the recipient continues with the content they have chosen to receive.

Regulation (EU) 2016/679 (GDPR) recognises the controller's legitimate interest as a legal basis for processing data, and specifies that “the processing of personal data for direct marketing purposes may be regarded as carried out for a legitimate interest” (recital 47). The rules on the contact channel, on the other hand, depend on the recipient's country, and also apply between businesses.

Your first email is therefore the privacy notice on data processing (GDPR for Europe and/or national laws), which is your opportunity to:

We recommend keeping the message purely informative, without prices, offers or calls to buy. Recipients who reply or contact you through the links are showing interest, and that is the right moment to ask for their consent to receive your promotions. Anyone who asks to be deleted must not be contacted again.

To find out more, you can read an analysis of the GDPR in relation to cold lists, the B2B email guide, country by country or download the dedicated resources, which include free templates and regulatory references for your privacy notice.

The Bancomail database contains only data on economic activities, in Italy and abroad: mostly companies, associations and organisations, and partly freelancers and sole proprietorships. It contains no data on private consumers.

The GDPR protects data relating to natural persons: generic business contact details fall outside its scope (recital 14), while those attributable to a person, even in a professional context, are personal data. To protect all the businesses in the database, we nevertheless apply the same safeguards to every record, whatever its type.

The data comes from three types of source, which we keep on file for each record together with the collection date:

Bancomail collects and transfers data on the basis of legitimate interest and emails its privacy notice to every record before any transfer, then sends it again periodically. The notice states the controller, the source of the data, the purposes, the legal basis, the recipients and how to exercise one's rights. Anyone who objects or asks for deletion is removed from the database and added to a permanent objection register: they will no longer appear in any order, even if they turn up again in a new source.

Anyone wishing to know the source of their data or to request its removal can do so free of charge through the channels listed in the Database Policy.

From delivery onwards, the customer is an independent controller and chooses the contact channel and method. The rules on the channel depend on the recipient's country and also apply between businesses: for guidance, the customer can consult our worldwide B2B email guide.

Not necessarily, but it's good news.  We strive to collect the majority of companies in an industry in a given area, but data processing routines may reduce those data. 

First thing, we only deal with business records that have an email address.  If this is present, the data undergoes validation and trimming procedures.  Afterwards, in strict compliance with the law, we inform all companies and professionals about the modalities and purposes of the data treatment.  As a result, we retain only store those activities that do not oppose to data processing. 

This means that you may not buy an amount equal to the exact number of companies in that section of the market, but you will buy the segment that you can contact in full compliance with regulations.

Sure, at least six months after purchase, you can request an update.

Updating your database includes the supply of complementary records.